Privacy Policy

1. Introduction


Welcome to The AirPix. We value your trust and are committed to protecting your privacy while providing professional drone photography, videography, creative media, and web development services. This Privacy Policy explains how we handle information, media content, payments, and project files when you interact with our website or engage our services.


2. No Personal Data Collection


The AirPix does not intentionally collect, store, sell, or process any personal information from visitors browsing our website. You may explore our website and learn about our services without providing personal information unless you voluntarily contact us through email, phone, or other communication channels.


3. Payments and Refund Policy


All advance payments, booking fees, deposits, and reservation payments made to The AirPix are strictly non-refundable. The AirPix does not provide refunds for advance payments under any circumstances, including but not limited to project cancellation, postponement, change of requirements, or client-related delays. Clients are advised to carefully review all project details and agreements before making any payment.


4. Intellectual Property & Media Ownership


All content displayed on this website, including but not limited to photographs, drone footage, videos, graphics, designs, branding materials, website content, logos, and creative works, is the exclusive property of The AirPix unless otherwise stated. No individual, organization, or third party may:

  • Copy, reproduce, modify, distribute, republish, or transmit any content from this website.
  • Use The AirPix media for commercial or personal purposes.
  • Upload, publish, or share our content on any platform without prior written permission.

Unauthorized use of any content may result in legal action under applicable copyright and intellectual property laws.


5. Project File Retention Policy


Completed project files, raw footage, source files, design files, edited videos, photographs, and other project-related materials will be securely retained by The AirPix for a maximum period of one (1) month following project completion and final delivery. After this period, The AirPix reserves the right to permanently delete any project files without prior notice. Clients are strongly encouraged to download, back up, and securely store all delivered materials immediately upon receipt.


6. Raw Files and Data Responsibility


The AirPix is not responsible for:
  • Loss of client files after the one-month retention period.
  • Recovery of deleted project files.
  • Long-term archiving of raw footage, source files, project files, or completed deliverables.
  • Data loss resulting from client-side storage failures or accidental deletion.

Unless specifically agreed in writing, delivery of raw footage, source files, or project assets is not included within standard service packages.


7. Third-Party Services


Our website may contain links to third-party websites or services. The AirPix is not responsible for the privacy practices, content, or policies of external websites. Users access third-party websites at their own discretion and risk.


8. Policy Updates


The AirPix reserves the right to modify or update this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page. Users are encouraged to review this policy periodically.


9. Contact Information


If you have any questions regarding this Privacy Policy or our services, please contact us:
The AirPix, Majuwana Road, Gonapinuwala, Sri Lanka


10. Acceptance of Terms


By accessing our website, making a booking, or using any services provided by The AirPix, you acknowledge that you have read, understood, and agreed to this Privacy Policy, including our payment, refund, copyright, media ownership, and file retention terms.